Products

General Use

How do I set up the Charbox?
Setting up your Charbox is simple! Just remove it from the packaging, place it on a stable, non-flammable surface, light and let it heat up for 30-40 minutes until it reaches cooking temperature.

How long can I grill with a single Charbox?
Each Charbox is designed to provide up to 3 hours of grilling time, perfect for meals with family and friends.

Can I reuse my Charbox grill?
Charbox is designed for one-time use to ensure maximum convenience and hygiene. Simply recycle it after use!

Safety

Is it safe to use Charbox in any location?
While Charbox is portable and convenient, always use it in a well-ventilated outdoor area away from flammable materials. Do not use indoors or in enclosed spaces.

What safety precautions should I take when using Charbox?
Always monitor the grill while in use, keep children and pets away from the grill, and ensure it is completely cool before disposal.

Environmental Impact

Is Charbox eco-friendly?
Yes, Charbox is made with recyclable materials and does not contain harmful chemicals, making it a more environmentally friendly choice compared to traditional grills.

How do I dispose of my Charbox after use?
Once cooled, Charbox can be disposed of in your recycling bin as it is made from recyclable materials. Please check with your local recycling guidelines.

Purchase and Shipping

Where can I buy Charbox?
Charbox is available for purchase through selected retailers. Visit our shop page for more information.

Do you offer any warranties or guarantees?
Due to the disposable nature of Charbox, we do not offer a warranty. However, we stand by the quality of our product and offer a satisfaction guarantee. If you're not satisfied with your purchase, please contact our customer service team for assistance.

Miscellaneous

Can I bring Charbox on a plane for a trip?
We recommend checking with your airline regarding restrictions for transporting grills and charcoal, as regulations can vary.

Are there different sizes or types of Charbox available?
Currently, Charbox is available in one standard size suitable for various grilling needs. We are always looking to expand our product range, so stay tuned for future updates!